Vindico and SWAPP 3.0 are finalists for two awards at the Wales STEM Awards 2024.  We’re excited to announce that both Vindico and our latest innovation – SWAPP 3.0 – have been shortlisted at this year’s Wales STEM Awards.  As a company, Vindico is a finalist for the Innovation in STEM award, while our talented development team behind SWAPP 3.0, which is led by our CTO Ryan Griffiths, is in the running for STEM Team of the Year.  These latest achievements give recognition to our cutting-edge tech and innovations that are changing the way venues, teams, and organisations operate – for the better. They also shine the light on our talented in-house development team who, led by our CTO, have showcased what great tech minds and exceptional collaboration can achieve.  And that’s where SWAPP 3.0 comes in.  Officially soft-launched at this year’s global StadiumBusiness Summit, SWAPP 3.0 is our cutting-edge technology for teams, venues, and events. 12 months in the making, and five years of continuous development, this cutting-edge software for venue and stadium management streamlines operations, drives efficiencies, and excels in knowledge transfer and upskilling – empowering organisations to succeed.  Click here to find out more about the unveiling of SWAPP 3.0. Our latest innovation builds on the success of our original SWAPP platform – which has already been adopted by venues including Principality Stadium, The Arms Park, Sophia Gardens, Vindico Arena, and Parc Y Scarlets, and teams including Welsh Rugby Union, Cardiff Rugby, Glamorgan Cricket, and Gloucester Rugby. The new technology – innovated solely by Vindico’s in-house development teams based in Cardiff and Llanelli – focuses on enhanced safety, automation, and knowledge transfer for stadiums, venues, and sports teams, in line with new and upcoming government guidelines.  It’s a project that’s allowed our team to take our innovative process to new levels – and this latest technology is very literally changing the game for the venues and teams across the UK who have already adopted it.  Click here to see how SWAPP 3.0 solves one of the most common problems for stadiums, venues, and events. But back to our fantastic STEM award nominations.  As a fast-growing tech business, Vindico is not just committed to creating several STEM jobs here in Wales, we’re also partnering with fellow STEM-focused businesses across the UK to provide the solutions, the skills, and the tools they need to operate more effectively. We’re also raising awareness of the importance of STEM skills, and are proving that the sector is a fun, vibrant, creative, and inclusive place to be – at all levels.  Being shortlisted for these awards gives a nod to this commitment – and shows us that we’re on the right path to making even more of an impact.  And we owe it all to our talented team, our collaborators, our forward-thinking clients, and our supportive peers.  You can find out more about the Wales STEM Awards

In the fast-paced worlds of sport, venues, and events, effective knowledge transfer is crucial to maintaining seamless operations – and that’s where SWAPP 3.0 comes in.  The challenge of losing vital information when staff leave, or having only a few team members know how to access critical features, can create significant barriers to communication, efficiency, and transparency.  So, we set out to tackle these issues head-on.  SWAPP 3.0 is our game-changing technology designed to revolutionise how knowledge is transferred and managed within venues – from stadiums to arenas and beyond.  Here’s how.  Addressing the Knowledge Gap One of the biggest pain points our clients in the stadium and venue sectors have expressed is the difficulty in retaining knowledge when key staff members move on. This issue is further compounded when only a select few individuals know how to operate essential systems or access critical information, creating bottlenecks and limiting the flow of communication. SWAPP 3.0 was developed with these challenges in mind. Our easy-to-use platform is designed to ensure that crucial knowledge and information remain within the organisation, no matter what the staff turnover. With SWAPP 3.0, knowledge is no longer siloed – it’s accessible to everyone who needs it, making for a smoother, more transparent operation. A Simple, Accessible Framework At Vindico, we take a “simpler, better” approach to everything we innovate. Technology should simplify processes, not complicate them. That’s why SWAPP 3.0 offers a straightforward framework that’s intuitive and accessible to all users. The platform allows venues to build customised dashboards that put essential data and information at their fingertips, without the need for complex training or technical know-how. That means no more scrolling through endless WhatsApp messages or sifting through complicated spreadsheets. SWAPP 3.0 consolidates all your data in one place, providing a centralised hub for all your venue’s needs. This not only saves time but also ensures that everyone on the team is on the same page, with easy access to the information they need when they need it. Real-Time Access and Updates In the dynamic environment of sport and events, real-time access to data is crucial. SWAPP 3.0 empowers teams to view and update dashboards in real-time, thanks to its innovative QR code functionality. This means that whether you’re on the field, in the stands, or back in the office, you can instantly access and update important information without the need for clunky and longwinded processes. This real-time capability is particularly valuable for reporting incidents and tracking event progress. With SWAPP 3.0, teams can instantly log reports and access up-to-the-minute data, allowing for faster decision-making and more responsive operations. Empowering Teams, Enhancing Operations SWAPP 3.0 is more than just a tool – it’s a powerful enabler of collaboration and efficiency. By providing a simple, accessible platform for knowledge transfer, SWAPP 3.0 ensures that your venue’s operations are smooth, transparent, and resilient to staff changes. It eliminates the bottlenecks caused by limited knowledge access and keeps your team connected and informed, no matter what their role or location. The Future of Knowledge Management in Venues As the sport, stadia, and events sectors continue to evolve, the ability to manage and transfer knowledge effectively will be a key differentiator for successful venues. And SWAPP 3.0 is leading the way in this new era of knowledge management, providing a robust, user-friendly solution that meets the unique needs of these industries.  At Vindico, we’re committed to helping our clients overcome their biggest challenges with innovative technology solutions. And With SWAPP 3.0, we’re not only providing a tool that not addresses the critical issue of knowledge transfer but also enhances overall operations – making venues smarter, safer, more efficient, and better equipped to deliver exceptional experiences. To find out more about SWAPP 3.0, and how it can transform your team, venue, or event, click here to get in touch today, or reach out directly to our CRO Rhys

Simpler and better tech, software, and applications need more than just advanced functionality – and that’s where UX and UI come in. Today, User Experience (UX) and User Interface (UI) design play a crucial role in making sure our tech applications are not only functional but also user-friendly and engaging, too. Here, with the help of Vindico’s Lead Creative and UX / UI expert, Kieran Lewis, we delve into the benefits of UX and UI design – and how they play a key role in the award-winning software, tech, and applications we develop at Vindico. Enhanced User Satisfaction A well-designed UX/UI ensures that tech users have a positive and enjoyable experience while interacting with the application. This increases user satisfaction and fosters loyalty. “At Vindico, we prioritise user satisfaction by creating intuitive interfaces that resonate with our users,” says Kieran. “UX and UI helps us translate our ‘simpler, better’ approach into experiences and applications that users actually want to adopt. Through our own research and experience, we’ve found that users are more likely to adopt a new product or piece of software if it’s simple, intuitive, and seamlessly makes their work tasks easier. It’s a recipe for happy users, which means greater success of our products for our clients.” Improved Usability Effective UX/UI design makes tech and applications intuitive and easy to use. This reduces the learning curve for new users and minimises user errors.  The result?  A more seamless and efficient interaction.  “Our goal throughout the whole business ­­– from the development team to the creative team – is to simplify complex processes,” explains Kieran. “By focusing on usability, we can make sure that even the most intricate functionalities are accessible to all users of a business or organisation. As an added bonus, this leads to better collaboration and communication, too.”  Increased Accessibility UX/UI design principles include considerations for all kinds of accessibility – making sure that tech, software, and applications are usable by people across all levels of ability and experience. This broadens the potential user base and breaks down any barriers to entry that our clients find with typical off-the-shelf products. “Inclusivity is a core value at Vindico,” insists Kieran. “We design with accessibility in mind to make our tech available to everyone who needs to access it – whether that’s a senior management team, an entire workforce, or gig workers.” Higher Engagement and Retention An engaging UI with appealing visuals and interactive elements keeps users interested and encourages them to spend more time on the application. Meanwhile, good UX ensures that they find value in the application, which increases retention rates. “We aim to create captivating experiences that keep users engaged,” says Kieran. “It’s not enough to just create an outstanding piece of tech, these days. Our creative team are constantly collaborating with the development team to make sure what we build translates into real-world experiences that are easy to adopt, a breeze to use, and make carrying out tasks easier for our users.” Better Development Implementing in UX/UI design early in the development process can identify potential issues and usability problems before they become costly to fix. We have a highly collaborative culture here at Vindico and this leads to more efficient development and better timeframes overall. “Through constant collaboration, and by addressing design challenges upfront, we save time and resources in the long run,” explains Kieran. Competitive Advantage In a crowded market, tech and applications with superior UX/UI stand out from the competition. Users are more likely to choose and stick with applications that provide a better experience – especially for our clients who can’t find what they need off-the-shelf. “Our commitment to top-tier UX/UI design gives us a significant edge,” Kieran says. “It’s a driver for our simpler, better approach, and a key differentiator for our tech and applications at Vindico.” Increased User Loyalty and Advocacy Satisfied users are more likely to become loyal advocates for the application, recommending it to others and providing positive reviews and feedback. “Our focus on user satisfaction translates into strong user loyalty,” Kieran highlights. “Because we focus so heavily on UX/UI, solving problems, simplifying tools, and making the entire experience better than anything our clients have used before, our users often become our biggest advocates. A key example of this is SWAPP 3.0. Now in its third generation, this tech for venue and stadium management is literally proving a game-changer for the industry.” Find out more about SWAPP 3.0 here Enhanced Brand Perception A polished and professional UX/UI reflects positively on your brand, building trust and credibility with users. It shows that your company values quality and user satisfaction. “A strong UX/UI design is a testament to a brand’s commitment to excellence,” says Kieran. “When we work with clients to create applications that are tailored for the specific business, organisation, or workforce, it signals that the business is serious about investing in people, collaboration, and communication. It builds trust, it and it reinforces the brand’s reputation which, in turn, can create positive sentiment.” Facilitates User-Centred Design UX/UI design emphasises understanding the user’s needs, preferences, and behaviours – whether that’s a small, senior team, a crew of stewards, or an entire workforce. This user-cantered approach ensures that the application meets the real needs of its users, with no added extras to complicate things – and it leads to greater success. “We put our users at the heart of our design process,” Kieran explains. “This ensures our solutions are truly user-centric and accomplish what that promise.” Supports Scalability and Future Growth A well-designed UX/UI framework can accommodate future updates and new features, making it easier to scale the application as it grows. “Scalability is built into our design philosophy,” says Kieran. “Our applications are always modular, and are designed to grow and evolve with our users’ needs.” Data-Driven Improvements UX/UI design often involves collecting and analysing user feedback and behaviour data. This information can be used to make informed decisions about future enhancements and improvements. “Data doesn’t just inform our development here at Vindico – it also drives our design decisions,” Kieran notes. “We continually refine our applications based on user insights to make sure we are always listening and responding to the needs of the end user.” Commitment to UX/UI At Vindico, simple and better usability is a core focus in the development of our software, tech, and applications. “You’ll see our commitment to UX/UI in every product we create,” says Kieran. “We believe that great design leads to great user experiences, and this philosophy is central to our success.” The benefits of UX/UI design are vast and impactful, driving the success of tech applications by enhancing usability, engagement, and satisfaction. At Vindico, these principles are at the core of our development process, ensuring that we deliver innovative and user-friendly solutions that stand out in the market. To find out more about SWAPP 3.0, and out UX/UI tailored tech, click here to get in touch today or send an email to our CRO, Rhys