Blog
Simplified Stewarding with SWAPP 3.0...
SWAPP 3.0 takes the hassle out of organising and managing stewards for teams, venues, and events. Managing stewards at large venues and events can be complex and time-consuming. From gauging availability to coordinating schedules to ensuring effective communication, the process needs meticulous attention to detail. And that’s where SWAPP 3.0 comes in. Our game-changing technology is specially designed to simplify and streamline the stewarding process for stadiums, arenas, and events. Here’s how it’s helping management teams to gain an edge. Centralised Management with Real-Time Updates SWAPP 3.0 is built with simplicity and efficiency at its core. Using our signature “simpler, better” approach, the platform offers easy-to-use dashboards that provide real-time updates on steward availability, location, and scheduling. By housing all stewarding data in one centralised hub, SWAPP 3.0 ensures that management teams, stewards, and supervisors are always on the same page. This not only saves time but also enhances coordination and transparency, making it easier for you to manage large-scale events with confidence.Click here to find out more about the benefits of real-time data updates. Streamlining Steward Availability and Communication One of the key features of SWAPP 3.0 is its ability to simplify the management of steward availability. The platform allows operations managers to monitor steward attendance in the pre-event stage, identifying potential challenges, and addressing them well before the event day. This proactive approach reduces last-minute surprises and ensures that events are adequately staffed.”We have been using SWAPP for the last two years for our in-house stewarding operations,” says George Mead, Operations Manager at Glamorgan Cricket. “It has helped improve our management of steward availability for all our fixtures. The app provides us and Steward Supervisors with live data of steward availability in the pre-event stage so we can easily identify any potential challenges and ensure these are rectified prior to event day. This has helped us save significant time and resources.”SWAPP 3.0 also enhances communication with stewarding teams through features like the Noticeboard and Mass Emails functions. These tools allow you to efficiently disseminate important information, ensuring that all team members are informed and prepared for their roles. Greater Control and Flexibility on Event Day For Senior Supervisors like Graham Sharland at Principality Stadium, SWAPP 3.0 offers unparalleled control and flexibility. “Thanks to SWAPP 3.0, our dashboards give us greater control, flexibility, and management of steward numbers for every event. Using the pre-event dashboard, I can gauge anticipated steward attendance, chase up anyone who hasn’t set a preference to work, or balance out team numbers using our reserve list,” says Graham.This level of control continues right up to event day. You can monitor dashboards for any last-minute changes or dropouts, allowing you to adjust staffing levels accordingly. On the day of the event, SWAPP 3.0 lets you confirm attendance numbers and ensure that critical areas of the venue are adequately staffed – contributing to a safe and smooth event experience. Positive Feedback from the Field The feedback from stewards using SWAPP 3.0 has been overwhelmingly positive. They like how the platform is easy to use and the way it simplifies their work processes. The ability to access real-time updates and clear, concise communication from management also helps them perform their duties more effectively, leading to a better overall event experience for everyone involved. The Future of Stewarding with SWAPP 3.0 As venues and events continue to grow in scale and complexity, the need for effective steward management becomes increasingly important. SWAPP 3.0 is at the forefront of this evolution, providing a powerful tool that simplifies the stewarding process, enhances communication, and ensures that events are staffed and managed efficiently. Whether you’re managing a local sports fixture or a major international event, SWAPP 3.0 is your key to smoother, safer, more successful operations. To find out more about how this game-changing yet simple technology can transform your stewarding process click here to get in touch today, or email our CRO Rhys Perkins
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Vindico and SWAPP 3.0 Shortlisted for STEM Awards ...
Vindico and SWAPP 3.0 are finalists for two awards at the Wales STEM Awards 2024. We’re excited to announce that both Vindico and our latest innovation – SWAPP 3.0 – have been shortlisted at this year’s Wales STEM Awards. As a company, Vindico is a finalist for the Innovation in STEM award, while our talented development team behind SWAPP 3.0, which is led by our CTO Ryan Griffiths, is in the running for STEM Team of the Year. These latest achievements give recognition to our cutting-edge tech and innovations that are changing the way venues, teams, and organisations operate – for the better. They also shine the light on our talented in-house development team who, led by our CTO, have showcased what great tech minds and exceptional collaboration can achieve. And that’s where SWAPP 3.0 comes in. Officially soft-launched at this year’s global StadiumBusiness Summit, SWAPP 3.0 is our cutting-edge technology for teams, venues, and events. 12 months in the making, and five years of continuous development, this cutting-edge software for venue and stadium management streamlines operations, drives efficiencies, and excels in knowledge transfer and upskilling – empowering organisations to succeed. Click here to find out more about the unveiling of SWAPP 3.0. Our latest innovation builds on the success of our original SWAPP platform – which has already been adopted by venues including Principality Stadium, The Arms Park, Sophia Gardens, Vindico Arena, and Parc Y Scarlets, and teams including Welsh Rugby Union, Cardiff Rugby, Glamorgan Cricket, and Gloucester Rugby. The new technology – innovated solely by Vindico’s in-house development teams based in Cardiff and Llanelli – focuses on enhanced safety, automation, and knowledge transfer for stadiums, venues, and sports teams, in line with new and upcoming government guidelines. It’s a project that’s allowed our team to take our innovative process to new levels – and this latest technology is very literally changing the game for the venues and teams across the UK who have already adopted it. Click here to see how SWAPP 3.0 solves one of the most common problems for stadiums, venues, and events. But back to our fantastic STEM award nominations. As a fast-growing tech business, Vindico is not just committed to creating several STEM jobs here in Wales, we’re also partnering with fellow STEM-focused businesses across the UK to provide the solutions, the skills, and the tools they need to operate more effectively. We’re also raising awareness of the importance of STEM skills, and are proving that the sector is a fun, vibrant, creative, and inclusive place to be – at all levels. Being shortlisted for these awards gives a nod to this commitment – and shows us that we’re on the right path to making even more of an impact. And we owe it all to our talented team, our collaborators, our forward-thinking clients, and our supportive peers. You can find out more about the Wales STEM Awards
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SWAPP 3.0: Boosting Knowledge Transfer for Teams, Venues, and Events...
In the fast-paced worlds of sport, venues, and events, effective knowledge transfer is crucial to maintaining seamless operations – and that’s where SWAPP 3.0 comes in. The challenge of losing vital information when staff leave, or having only a few team members know how to access critical features, can create significant barriers to communication, efficiency, and transparency. So, we set out to tackle these issues head-on. SWAPP 3.0 is our game-changing technology designed to revolutionise how knowledge is transferred and managed within venues – from stadiums to arenas and beyond. Here’s how. Addressing the Knowledge Gap One of the biggest pain points our clients in the stadium and venue sectors have expressed is the difficulty in retaining knowledge when key staff members move on. This issue is further compounded when only a select few individuals know how to operate essential systems or access critical information, creating bottlenecks and limiting the flow of communication. SWAPP 3.0 was developed with these challenges in mind. Our easy-to-use platform is designed to ensure that crucial knowledge and information remain within the organisation, no matter what the staff turnover. With SWAPP 3.0, knowledge is no longer siloed – it’s accessible to everyone who needs it, making for a smoother, more transparent operation. A Simple, Accessible Framework At Vindico, we take a “simpler, better” approach to everything we innovate. Technology should simplify processes, not complicate them. That’s why SWAPP 3.0 offers a straightforward framework that’s intuitive and accessible to all users. The platform allows venues to build customised dashboards that put essential data and information at their fingertips, without the need for complex training or technical know-how. That means no more scrolling through endless WhatsApp messages or sifting through complicated spreadsheets. SWAPP 3.0 consolidates all your data in one place, providing a centralised hub for all your venue’s needs. This not only saves time but also ensures that everyone on the team is on the same page, with easy access to the information they need when they need it. Real-Time Access and Updates In the dynamic environment of sport and events, real-time access to data is crucial. SWAPP 3.0 empowers teams to view and update dashboards in real-time, thanks to its innovative QR code functionality. This means that whether you’re on the field, in the stands, or back in the office, you can instantly access and update important information without the need for clunky and longwinded processes. This real-time capability is particularly valuable for reporting incidents and tracking event progress. With SWAPP 3.0, teams can instantly log reports and access up-to-the-minute data, allowing for faster decision-making and more responsive operations. Empowering Teams, Enhancing Operations SWAPP 3.0 is more than just a tool – it’s a powerful enabler of collaboration and efficiency. By providing a simple, accessible platform for knowledge transfer, SWAPP 3.0 ensures that your venue’s operations are smooth, transparent, and resilient to staff changes. It eliminates the bottlenecks caused by limited knowledge access and keeps your team connected and informed, no matter what their role or location. The Future of Knowledge Management in Venues As the sport, stadia, and events sectors continue to evolve, the ability to manage and transfer knowledge effectively will be a key differentiator for successful venues. And SWAPP 3.0 is leading the way in this new era of knowledge management, providing a robust, user-friendly solution that meets the unique needs of these industries. At Vindico, we’re committed to helping our clients overcome their biggest challenges with innovative technology solutions. And With SWAPP 3.0, we’re not only providing a tool that not addresses the critical issue of knowledge transfer but also enhances overall operations – making venues smarter, safer, more efficient, and better equipped to deliver exceptional experiences. To find out more about SWAPP 3.0, and how it can transform your team, venue, or event, click here to get in touch today, or reach out directly to our CRO Rhys
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SIMPLER, BETTER TECH: WHY UX AND UI MATTER...
Simpler and better tech, software, and applications need more than just advanced functionality – and that’s where UX and UI come in. Today, User Experience (UX) and User Interface (UI) design play a crucial role in making sure our tech applications are not only functional but also user-friendly and engaging, too. Here, with the help of Vindico’s Lead Creative and UX / UI expert, Kieran Lewis, we delve into the benefits of UX and UI design – and how they play a key role in the award-winning software, tech, and applications we develop at Vindico. Enhanced User Satisfaction A well-designed UX/UI ensures that tech users have a positive and enjoyable experience while interacting with the application. This increases user satisfaction and fosters loyalty. “At Vindico, we prioritise user satisfaction by creating intuitive interfaces that resonate with our users,” says Kieran. “UX and UI helps us translate our ‘simpler, better’ approach into experiences and applications that users actually want to adopt. Through our own research and experience, we’ve found that users are more likely to adopt a new product or piece of software if it’s simple, intuitive, and seamlessly makes their work tasks easier. It’s a recipe for happy users, which means greater success of our products for our clients.” Improved Usability Effective UX/UI design makes tech and applications intuitive and easy to use. This reduces the learning curve for new users and minimises user errors. The result? A more seamless and efficient interaction. “Our goal throughout the whole business – from the development team to the creative team – is to simplify complex processes,” explains Kieran. “By focusing on usability, we can make sure that even the most intricate functionalities are accessible to all users of a business or organisation. As an added bonus, this leads to better collaboration and communication, too.” Increased Accessibility UX/UI design principles include considerations for all kinds of accessibility – making sure that tech, software, and applications are usable by people across all levels of ability and experience. This broadens the potential user base and breaks down any barriers to entry that our clients find with typical off-the-shelf products. “Inclusivity is a core value at Vindico,” insists Kieran. “We design with accessibility in mind to make our tech available to everyone who needs to access it – whether that’s a senior management team, an entire workforce, or gig workers.” Higher Engagement and Retention An engaging UI with appealing visuals and interactive elements keeps users interested and encourages them to spend more time on the application. Meanwhile, good UX ensures that they find value in the application, which increases retention rates. “We aim to create captivating experiences that keep users engaged,” says Kieran. “It’s not enough to just create an outstanding piece of tech, these days. Our creative team are constantly collaborating with the development team to make sure what we build translates into real-world experiences that are easy to adopt, a breeze to use, and make carrying out tasks easier for our users.” Better Development Implementing in UX/UI design early in the development process can identify potential issues and usability problems before they become costly to fix. We have a highly collaborative culture here at Vindico and this leads to more efficient development and better timeframes overall. “Through constant collaboration, and by addressing design challenges upfront, we save time and resources in the long run,” explains Kieran. Competitive Advantage In a crowded market, tech and applications with superior UX/UI stand out from the competition. Users are more likely to choose and stick with applications that provide a better experience – especially for our clients who can’t find what they need off-the-shelf. “Our commitment to top-tier UX/UI design gives us a significant edge,” Kieran says. “It’s a driver for our simpler, better approach, and a key differentiator for our tech and applications at Vindico.” Increased User Loyalty and Advocacy Satisfied users are more likely to become loyal advocates for the application, recommending it to others and providing positive reviews and feedback. “Our focus on user satisfaction translates into strong user loyalty,” Kieran highlights. “Because we focus so heavily on UX/UI, solving problems, simplifying tools, and making the entire experience better than anything our clients have used before, our users often become our biggest advocates. A key example of this is SWAPP 3.0. Now in its third generation, this tech for venue and stadium management is literally proving a game-changer for the industry.” Find out more about SWAPP 3.0 here Enhanced Brand Perception A polished and professional UX/UI reflects positively on your brand, building trust and credibility with users. It shows that your company values quality and user satisfaction. “A strong UX/UI design is a testament to a brand’s commitment to excellence,” says Kieran. “When we work with clients to create applications that are tailored for the specific business, organisation, or workforce, it signals that the business is serious about investing in people, collaboration, and communication. It builds trust, it and it reinforces the brand’s reputation which, in turn, can create positive sentiment.” Facilitates User-Centred Design UX/UI design emphasises understanding the user’s needs, preferences, and behaviours – whether that’s a small, senior team, a crew of stewards, or an entire workforce. This user-cantered approach ensures that the application meets the real needs of its users, with no added extras to complicate things – and it leads to greater success. “We put our users at the heart of our design process,” Kieran explains. “This ensures our solutions are truly user-centric and accomplish what that promise.” Supports Scalability and Future Growth A well-designed UX/UI framework can accommodate future updates and new features, making it easier to scale the application as it grows. “Scalability is built into our design philosophy,” says Kieran. “Our applications are always modular, and are designed to grow and evolve with our users’ needs.” Data-Driven Improvements UX/UI design often involves collecting and analysing user feedback and behaviour data. This information can be used to make informed decisions about future enhancements and improvements. “Data doesn’t just inform our development here at Vindico – it also drives our design decisions,” Kieran notes. “We continually refine our applications based on user insights to make sure we are always listening and responding to the needs of the end user.” Commitment to UX/UI At Vindico, simple and better usability is a core focus in the development of our software, tech, and applications. “You’ll see our commitment to UX/UI in every product we create,” says Kieran. “We believe that great design leads to great user experiences, and this philosophy is central to our success.” The benefits of UX/UI design are vast and impactful, driving the success of tech applications by enhancing usability, engagement, and satisfaction. At Vindico, these principles are at the core of our development process, ensuring that we deliver innovative and user-friendly solutions that stand out in the market. To find out more about SWAPP 3.0, and out UX/UI tailored tech, click here to get in touch today or send an email to our CRO, Rhys
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Blockchain Hackathons: What Are They and How Are They Driving the Future of the Technology? ...
Vindico’s blockchain and web3 enthusiast, Kieran Williams, explains how hackathons are fuelling collaboration, learning, and development within the blockchain space. Blockchain Hackathons are dynamic and immersive experiences that promote learning, collaboration, and innovation within the blockchain community. The events he has attended so far have lasted 72 hours, and see developers, designers, entrepreneurs, and other tech enthusiasts come together to collaborate intensively on blockchain-related projects. Participants form teams or go solo to work on creating innovative prototype applications using blockchain technology within a limited timeframe in an environment where in person help and mentorship is readily available via the partner organisation’s mentors or other hackers at the event. The aim? To encourage innovation and creativity in blockchain technology, while providing a platform for learning and experimenting that leads to creating viable solutions that could potentially be developed into real-world applications. “I was drawn to blockchain because of the community-oriented nature of the technology,” says Kieran. “It’s designed to empower individuals rather than just drive corporate profit. The developer community is incredibly inspiring and fun to be a part of. Their innovative and collaborative spirit continually pushes the boundaries of what’s possible, creating a dynamic and exciting environment to work in.” Kieran has been involved with blockchain hackathons since 2022. “In a blockchain hackathon, we typically start by forming a team and brainstorming innovative ideas that leverage web3 technology, to create something with merit that hasn’t been done before. These projects are also typically shaped by the bounty specifications that the event partners put out in hopes of winning prizes” explains Kieran. “We then delegate tasks based on our skills. Using Solidity, we write smart contracts to handle the blockchain interactions. The frontend has typically been built using React and frameworks such as NextJS to create a user-friendly interface quickly. We use tools like Hardhat for testing and deploying our contracts and Ethers.js/ Wagmi for frontend interactions with the smart contracts. Throughout the hackathon, we constantly iterate on our project, ensuring it meets the requirements of the bounty while also being innovative and functional.” Kieran’s first hackathon was Eth Denver’s 2022 virtual event where he and three other developers he met via LinkedIn from around the world came together to work on the project. “We developed a decentralized electrical grid simulation system using Raspberry Pis to simulate electrical transmission substations and LEDs to represent properties. Our project won the Chainlink grand prize and several other smaller awards. This experience ignited my passion for blockchain projects. When my university friends expressed interest in blockchain hackathons, we decided to sign up for the 2024 ETHGlobal London event together.” ETHGlobal is an organisation that facilitates hackathons, where sponsors offer bounty prizes for projects that use their technologies in specified ways. At their London event, Kieran and his team built HumanStorage – a blockchain-based vault for crucial documents with Worldcoin integration for secure identity verification. You can find out more about the project here. “It allows users to encrypt and store important files, ensuring decentralised security and availability,” says Kieran. “Users can interact with their documents using AI, making document management both intuitive and secure. We won the Filecoin runner-up prize and the Worldcoin pool prize for this project.” With communities coming together to drive innovation within the space, blockchain technology is moving quickly – so it’s no surprise that there are plenty of developments on the horizon. “The next exciting developments in blockchain include the advancement of zero-knowledge proofs (zk proofs), which enhance privacy and scalability,” says Kieran. “I’m also thrilled about account abstraction, which simplifies the user experience, making Web3 more accessible to everyday users. Additionally, the integration of AI with blockchain, like in our HumanStorage project, opens up new possibilities for secure and intelligent data management. These innovations are paving the way for a more inclusive and efficient digital ecosystem.” As hackathons continue to inspire and connect the brightest minds in the industry, they are not only driving the future of web3 technology but also shaping the next generation of tech innovators, too. Kieran Williams is part of the award-winning development team at Vindico. He’s currently leading the team behind our ongoing projects with our client Person-Centred Software. Outside of Vindico, Kieran continues to enjoy creative outlets, developing full stack side projects, creating and playing music with his band, and driving blockchain developments through hackathons and
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3 WAYS SWAPP 3.0 TRANSFORMS VENUES AND EVENTS...
SWAPP 3.0 is Vindico’s brand new technology for stadiums, venues, and events – with new features to solve the most common problems that venues and management teams encounter. Our newest innovation builds on the success of our original SWAPP platform, which has already become the go-to technology for the likes of the WRU, Cardiff Rugby, and Glamorgan Cricket, along with venues including Principality Stadium, the Arms Park, Sophia Gardens, and our namesake Vindico Arena. Click here to read about our latest SWAPP partnerships. And its brand new features are set to enhance all aspects of venue and event management. Here’s three ways it’s proving a game-changer. 1. IT POWERS INSTANT REPORTING OF EVENTS SWAPP 3.0 lets you see in real-time what’s going on and where at your venue or event. The simple reporting function gets rid of complex report processes to give you a clear and current view of your venue or event. With ultimate transparency, this feature facilitates better decision making, and allows you and your team to address and manage each situation as smoothly as possible. 2. IT DRIVES KNOWLEDGE TRANSFER One of the biggest challenges our clients in the stadium and venue sectors voiced was the loss of knowledge and information when staff leave. Another issue is that only a handful of staff know how to work or access important features and info – which was proves a barrier to communication and transparency. So, when we developed SWAPP 3.0 – we set out to tackle the problem head on. The easy-to-use tech lets you build a simple framework that’s easy to use, accessible to all, and makes sure that all the important info and knowledge stays within the venue – no matter who comes and goes. The result? Maximum accessibility, transparency, usability, and ownership of the information that matters to your venue. 3. IT KEEPS IT SIMPLE In an age where tech is getting more and more complex and we’re drowning in too much data, SWAPP 3.0 strips it back to give you the information you actually need – in an easy and accessible way. Simple dashboards and meaningful data give you all the necessary information and data you and your team need at your fingertips. It also keeps all your data in one place – so there’s no need to scroll through countless Whatsapp messages or sift through complex spreadsheets to find what you need. A handy QR code lets you and your team access and update dashboards in real-time, without the need for complex and longwinded processes. When we trialled this feature, our pilot teams found that having all the meaningful and relevant information in one accessible place helps drive quicker, more effective decision-making, better operational outcomes, and enhanced event experience. These three game-changing features are just a few of the ways that SWAPP 3.0 is transforming venues and events to give management teams an edge. They sit alongside features for enhanced safety, staffing, and automation to super-charge operations. Want to see how SWAPP 3.0 can transform your venue or event? Click here to find out more, or get in touch with our CRO, Rhys Perkins,
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VINDICO’S CEO NOMINATED FOR TWO TECH AWARDS...
Vindico’s CEO, Jo Polson, has been shortlisted for two tech awards. Jo Polson is known for being a tech trailblazer and, alongside CTO Ryan Griffiths, he’s been the driving force behind Vindico since day one. Now his efforts have been recognised again with two tech awards nominations. First up, Jo has been shortlisted for Technology Entrepreneur of the Year at the 2024 Allica Bank Great British Entrepreneur Awards. Dubbed the Grammys of Entrepreneurship, the Great British Entrepreneur Awards has been celebrating the stories of exceptional entrepreneurs for over a decade. And this year, Jo’s Vindico story is one of them. Jo has also been shortlisted for Entrepreneur of the Year at the 2024 Entreconf Awards, while Vindico is also in the running for tTech Company of the Year. It’s easy to say that someone lives and breathes what they do, but this is literally the case for Jo. Whether he’s driving the development team to innovate and iterate new tech, or versions of that tech, or on the hunt for new talent to give Vindico’s ideas an edge – Jo is switched on to tech 24/7. Jo has been instrumental in establishing Vindico’s company culture – which is inclusive, immersive, innovative, and encourages autonomous thinking. It’s a culture that people want to be part of, and one that creates game-changing tech – including our brand new SWAPP 3.0 – that’s helped Vindico solidify its position as a frontrunner in the UK tech sector. We may have “grown up” in business a lot since we launched 10 years ago, but we remain committed to our original mission – to Think Purple. It means always asking better questions to deliver better outcomes. And it’s not just a catchy slogan. It’s a guiding principle that informs everything we do at Vindico. And we continue to use this to create simpler, better tech and innovations that lead to simpler, better business. No business is immune to challenges, but our Think Purple mission has helped us grow to the team we are today, and our tech is helping our clients do the same. Jo’s latest tech award nominations follow the unveiling of our latest technology, SWAPP 3.0 – our game-changing technology for stadiums and venues that’s been developed entirely by Vindico’s in-house development teams, led by both Jo and Ryan. And they serve to emphasise the impact of our exceptional leadership and talented tech team here
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VINDICO’S SWAPP 3.0 UNVEILED AT THESTADIUMBUSINESS SUMMIT ...
Vindico’s CPO, Dan Keane, has officially unveiled SWAPP 3.0 at the annual TheStadiumBusiness Summit Taking to the stage on Tuesday, 18 June, Vindico’s Chief Project Officer, Dan Keane, has officially unveiled SWAPP 3.0 – the latest version of our game-changing stadium and venue management software. This latest technology builds on the success of Vindico’s original SWAPP platform – which has already been adopted by venues including Principality Stadium, The Arms Park, Sophia Gardens, Vindico Arena, and Parc Y Scarlets, and teams including Welsh Rugby Union, Cardiff Rugby, Glamorgan Cricket, and Gloucester Rugby. 12-months in the making, and five years in development, SWAPP 3.0’s new technology – which is developed entirely by Vindico’s in-house development teams based in Cardiff and Llanelli – focuses on enhanced safety, automation, and knowledge transfer for stadia, venues, and sports teams, in line with new and upcoming government guidelines. The latest tech also enables management teams to streamline operations, drive efficiencies, and enhance knowledge transfer and upskilling, empowering organisations to succeed. “SWAPP 3.0 is designed for all things venue and stadium management, making everything you do more streamlined, efficient, and resilient,” says Chief Project Officer Dan Keane. “To give you a taste of what to expect, SWAPP’s new and improved features include staff, event, and task management, reporting, and incident management. With further enhancements for safety, communication, and knowledge transfer, this technology can very literally transform a venue.” Vindico’s Chief Technology Officer, Ryan Griffiths, leads Vindico’s development team – and was the driving force behind SWAPP 3.0’s latest features. “SWAPP 3.0 has been 12 months in the making, following five years of continuous development, and I am immensely proud of the team who for bringing innovation, insight, and intelligent solutions to drive this cutting-edge technology forward,” says Ryan. “Without giving away our technical secrets, I can say that we designed SWAPP 3.0 to focus heavily on safety, automation, and knowledge transfer to enhance the overall experience for management teams, staff, gig workers, and fans alike. “As a team, we remain committed to driving simpler, better business that enhances safety and efficiency; and SWAPP 3.0 is an example of a cutting-edge technology that provides a transformative solution to empower businesses in the sport and stadia sector to take charge and thrive.” SWAPP 3.0 has been officially unveiled at TheStadiumBusiness Summit and will soft launch in summer 2024, with a full roll out from autumn. Our latest technology launch announcement also coincides with Vindico’s milestone 10th year of innovating cutting-edge tech – and 2024 is set to be our most exciting year to date. To find out more about SWAPP 3.0, its soft launch this summer, and how it can help you transform your venue, email Vindico’s Chief Revenue Office Rhys Perkins
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VINDICO TAKES TO THE STAGE AT THESTADIUMBUSINESS SUMMIT 2024...
Vindico’s Chief Project Officer, Dan Keane, is a guest speaker at this year’s TheStadiumBusiness Summit. This is the third year running that Vindico will be guest speaking at the global event. In 2022 and 2023, Vindico CEO Jo Polson took to the stage to present insights into the future of tech in the sports and stadia sector. These include insights into WDKWWDKY (the catchy acronym that means: We Don’t Know What We Don’t Know Yet) and solutions to the rabbit hole of complexity in the data-heavy sports and stadia sector. For TheStadiumBusiness Summit 2024, Vindico’s CEO is passing the mic to CPO, Dan Keane, who will be unveiling SWAPP 3.0 – our latest software for venue and stadium management, which is brand new for 2024. As our CPO, Dan’s passionate about delivering innovative, high-quality outputs, keen on continuous improvement, and likes to think he and the wider Vindico team “leave nothing on the pitch”. He’s also partial to a bad pun, apparently. “I’m tremendously excited to be heading to Emirates Old Trafford for this year’s Stadium Business Summit. It’s a place that’s delivered numerous, momentous sports and live entertainment events, and I’m honoured to be speaking on the main stage this year,” says Dan. As part of his talk, Dan will be exclusively unveiling SWAPP 3.0 – the latest version of our popular venue and stadium management software. “I’ll be delivering a brief presentation on our latest product innovation, SWAPP 3.0, which we’re very excited about. “SWAPP 3.0 is designed for all things venue and stadium management, making everything you do more streamlined, efficient, and resilient. “To give you a taste of what to expect, SWAPP’s new and improved features include staff, event, and task management, reporting, and incident management. With SWAPP 3.0, everything you do becomes more effective and engaging, and it can very literally transform your venue.” Without giving away too much, the latest version of SWAPP helps stadiums and venues to streamline operations, drive efficiencies, and excel in knowledge transfer and upskilling – empowering organisations to succeed. Aside from Dan’s talk and the unveiling of SWAPP 3.0, Vindico will also have our signature purple stand at the event. As Dan puts it: “We’ll have a stand… it’ll be purple… you won’t miss us, so come and have a chat!” This year’s TheStadiumBusiness Summit takes place at Emirates Old Trafford in Manchester from 17 – 19 June 2024. You can find out more about the
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AI: WHAT YOU NEED TO KNOW AND HOW IT’S HELPING DEVELOPERS...
AI (Artificial Intelligence) has officially entered the zeitgeist – and most developers are now using it in some form to supercharge their work. But what exactly is AI? And what does it do, beyond a large language model like ChatGPT? Vindico developer Shaun Beynon-Thomas sums up what you need to know – and how it’s helping software developers to improve accuracy and increase productivity. AI is more of a blanket term these days, relating to multiple systems in one. In the broadest sense, AI is a technology that lets computers and machines simulate human intelligence and problem-solving capabilities.Aside from large language models like ChatGPT, Artificial Intelligence also takes the form of: Machine Learning: Algorithms that enable systems to learn and improve from experience Computer Vision: Which enables machines to interpret and make decisions based on visual input Robotics: The creation of machines that can perform tasks autonomously When it comes to software development, a 2023 GitHub survey found that 92% of developers are already using AI at work. Aside from helping developers to increase productivity, improve accuracy, and fix bugs, developers are also anticipating that AI will enhance team collaboration – something we’re already seeing among our dev team here at Vindico. AI is also facilitating deeper integration into web and mobile applications. These include: Enhanced User Experiences: Using AI for personalised recommendations, chatbots, and voice interfaces Improved Development Tools: AI-powered code completion and debugging tools Automated Testing: AI-driven testing frameworks that can predict and detect issues faster Data-Driven Insights: Incorporating AI to analyse user behaviour and improve application performance Security Enhancements: AI for detecting and preventing security threats in real-time When it comes to AI’s capabilities, its multi-modal potential excites me most – to see what level of automation can be used to handle text to image, image to video, and so forth. But it’s not all plain sailing when it comes to AI – and the moral implications of Artificial Intelligence are significant. There is a huge responsibility to make sure AI systems are designed and used ethically, avoiding biases that can lead to unfair treatment or discrimination. Privacy is also paramount as AI systems require and process vast amounts of data. There’s also a need for tight regulations and standards to make sure AI technologies are developed and used responsibly, too. But provided it’s used ethically and transparently, AI is proving a game-changer for developers, and it seems to be helping us enhance our teams, our output, and our ability to go beyond our clients’ expectations. To find out more about Vindico’s bespoke software development – and how it can help your business gain an edge – click here to get in touch today. Shaun Beynon-Thomas is part of the award-winning dev team at Vindico. He’s worked on projects for brands including Welsh Athletics, Swansea BID, Gaia Group UK, and GS Verde. His personal areas of interest include music production, motorsport, and
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