Simplified Stewarding with SWAPP 3.0

Sep 2, 2024

SWAPP 3.0 takes the hassle out of organising and managing stewards for teams, venues, and events. 

Managing stewards at large venues and events can be complex and time-consuming. From gauging availability to coordinating schedules to ensuring effective communication, the process needs meticulous attention to detail. 

And that’s where SWAPP 3.0 comes in. 

Our game-changing technology is specially designed to simplify and streamline the stewarding process for stadiums, arenas, and events. Here’s how it’s helping management teams to gain an edge.  

Centralised Management with Real-Time Updates

SWAPP 3.0 is built with simplicity and efficiency at its core. Using our signature “simpler, better” approach, the platform offers easy-to-use dashboards that provide real-time updates on steward availability, location, and scheduling. By housing all stewarding data in one centralised hub, SWAPP 3.0 ensures that management teams, stewards, and supervisors are always on the same page. This not only saves time but also enhances coordination and transparency, making it easier for you to manage large-scale events with confidence.
Click here to find out more about the benefits of real-time data updates.

Streamlining Steward Availability and Communication

One of the key features of SWAPP 3.0 is its ability to simplify the management of steward availability. The platform allows operations managers to monitor steward attendance in the pre-event stage, identifying potential challenges, and addressing them well before the event day. This proactive approach reduces last-minute surprises and ensures that events are adequately staffed."We have been using SWAPP for the last two years for our in-house stewarding operations," says George Mead, Operations Manager at Glamorgan Cricket. "It has helped improve our management of steward availability for all our fixtures. The app provides us and Steward Supervisors with live data of steward availability in the pre-event stage so we can easily identify any potential challenges and ensure these are rectified prior to event day. This has helped us save significant time and resources."SWAPP 3.0 also enhances communication with stewarding teams through features like the Noticeboard and Mass Emails functions. These tools allow you to efficiently disseminate important information, ensuring that all team members are informed and prepared for their roles.

Greater Control and Flexibility on Event Day

For Senior Supervisors like Graham Sharland at Principality Stadium, SWAPP 3.0 offers unparalleled control and flexibility. "Thanks to SWAPP 3.0, our dashboards give us greater control, flexibility, and management of steward numbers for every event. Using the pre-event dashboard, I can gauge anticipated steward attendance, chase up anyone who hasn’t set a preference to work, or balance out team numbers using our reserve list," says Graham.This level of control continues right up to event day. You can monitor dashboards for any last-minute changes or dropouts, allowing you to adjust staffing levels accordingly. On the day of the event, SWAPP 3.0 lets you confirm attendance numbers and ensure that critical areas of the venue are adequately staffed ­– contributing to a safe and smooth event experience.

Positive Feedback from the Field

The feedback from stewards using SWAPP 3.0 has been overwhelmingly positive. They like how the platform is easy to use and the way it simplifies their work processes. The ability to access real-time updates and clear, concise communication from management also helps them perform their duties more effectively, leading to a better overall event experience for everyone involved.

The Future of Stewarding with SWAPP 3.0

As venues and events continue to grow in scale and complexity, the need for effective steward management becomes increasingly important. SWAPP 3.0 is at the forefront of this evolution, providing a powerful tool that simplifies the stewarding process, enhances communication, and ensures that events are staffed and managed efficiently.

Whether you’re managing a local sports fixture or a major international event, SWAPP 3.0 is your key to smoother, safer, more successful operations. 

To find out more about how this game-changing yet simple technology can transform your stewarding process click here to get in touch today, or email our CRO Rhys Perkins at Rhys@vindico.net

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