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Enterprise / Facilities Management

ATLAS FM

Employee communications platform connecting 15,000 frontline workers across the UK β€” 78% adoption without a single app store download.

The Challenge

Atlas FM employs over 15,000 frontline workers β€” cleaners, security officers, maintenance engineers β€” spread across hundreds of sites throughout the UK. Most have no company email, no desk, and no regular access to a computer.

Previous attempts at internal communications β€” notice boards, printed newsletters, manager cascades β€” couldn't deliver timely, consistent information at scale. Important updates were getting lost, employee engagement was suffering, and the comms team was spending enormous effort on channels that weren't reaching the people who needed them most.

They needed a platform that worked on any device, required no training, and could reach thousands of employees without an IT rollout.

The Solution

Vindico built a Progressive Web App that put every employee one tap away from company news, documents, and recognition β€” accessible on any device, no app store required.

Progressive Web App

Installable on any device with a single tap β€” no app store, no IT department, just a URL that works.

Personalised News Feed

Content targeted by role, location, and division β€” every employee sees what's relevant to them.

Push Notifications

Critical updates reach every employee in real time, with read receipts confirming who's seen the information.

Multi-Language Support

Content published in multiple languages simultaneously, ensuring non-native English speakers aren't excluded.

Document Hub

Payslips, policies, training materials, and H&S docs β€” all in one place, replacing physical notice boards.

Recognition & Engagement

Peer-to-peer recognition, employee of the month, and team achievements β€” giving frontline staff the same visibility as office workers.

Analytics Dashboard

Real-time visibility into readership, engagement by division, and content performance β€” replacing guesswork with data.

The Outcome

15,000

Employees Connected

78%

Adoption Rate

40%

Fewer Missed Communications

Over 10,000 employees registered within three months of launch β€” exceeding every benchmark the company had set.

Became critical infrastructure during COVID-19, pushing rapidly changing guidance to a workforce still physically going to work every day.

Employee engagement scores improved significantly, with HR reporting measurable reduction in time handling queries now self-service through the platform.

Leadership gained clear, data-driven visibility into workforce connectivity for the first time in the company's history.

"For the first time, we can reach every single employee directly. The adoption rate speaks for itself."

β€” Head of Communications, Atlas FM

Technologies Used
Vue.js Node.js Firebase PWA Push Notifications Cloud Infrastructure HR System Integration

Connecting a Dispersed Workforce?

Whether it's 500 or 50,000 people, we build communication platforms that reach everyone β€” no app store required.