TRANSPORT FOR
WALES — SWAPP
Comprehensive workplace safety and compliance platform transforming how Transport for Wales manages sign-ins, contact tracing, and emergency response across their entire rail network.
Transport for Wales, operating in a high-risk rail environment, needed a comprehensive workplace safety and compliance platform. Traditional paper sign-in books were unreliable — staff forgot to sign in, visitor records were incomplete, and contact tracing during COVID-19 was nearly impossible.
TfW needed a digital solution that could handle thousands of daily sign-ins across dozens of locations, with immediate contact tracing capability and integration with safety protocols. The stakes were high — in a rail environment, knowing exactly who is on-site at any moment isn't just an administrative task, it's a safety-critical requirement.
Vindico built and deployed SWAPP (Smart Workplace App) — their flagship workplace safety platform — for Transport for Wales, delivering a comprehensive digital solution across the entire TfW network.
- QR code and NFC-based sign-in/out across all TfW depots, stations, and offices
- Real-time occupancy monitoring for each location across the network
- COVID-19 health screening questionnaires completed before entry to any site
- Automated contact tracing — identify all contacts within minutes of a positive case
- Visitor management with pre-registration and automatic host notification
- Lone worker check-in with automated escalation if check-ins are missed
- Fire register — instant digital roll call during evacuations
- Management dashboards showing compliance rates across all locations
- Integration with TfW's existing HR and safety systems
<60s
Fire Evacuation Roll Call
~100%
Sign-in Compliance
Minutes
Contact Tracing Resolution
Deployed across TfW's entire operations — depots, stations, and offices across the Welsh rail network.
Thousands of daily sign-ins tracked digitally, replacing unreliable paper-based systems.
Contact tracing incidents resolved in minutes rather than hours or days, protecting staff and maintaining operational continuity.
Fire evacuation roll calls reduced from 15+ minutes to under 60 seconds — a potentially life-saving improvement.
Achieved near-100% compliance with sign-in protocols across all locations.
SWAPP became a key part of TfW's COVID response strategy, enabling safe operations throughout the pandemic.
Demonstrated significant ROI through reduced admin time and improved safety compliance.
"SWAPP transformed how we manage workplace safety across our entire network. What used to take hours — like contact tracing — now takes minutes."
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